Privacy Policy
Shaanxi Ekoark E-commerce Co., Ltd. (hereinafter “we”, “us”, “our”), operator of ekoarkhealth.com, respects your privacy and complies with GDPR, CCPA and international data protection laws.
1. Information We Collect – Contact data: Name, company, email, WhatsApp, phone submitted via contact & quote forms – Browsing data: IP address, device type, browser, pages viewed, access time via cookies – Business data: Order quantity, product inquiry, OEM customization demands
2. How We Use Your Data – Reply wholesale quotation, technical support & after-sales consultation – Process OEM/ODM cooperation & delivery arrangement – Send product catalog, new medical device updates (only with your consent) – Website traffic analysis to optimize our service
3. Data Sharing We DO NOT sell, rent or trade your personal information to third-party advertisers. We only share necessary data with logistics, payment service providers for order fulfillment.
4. Data Storage & Protection Your data will be stored for maximum 24 months after last communication. We adopt SSL encryption, website access control to protect personal information.
5. Your Legal Rights – Access & download all data we stored about you – Request correction or full deletion of your personal records – Withdraw marketing email consent at any time To exercise rights, email: info@ekoarkhealth.com
6. Cookies We use necessary & analytics cookies. Details please check our Cookie Policy page.
7. Policy Update We may revise this policy without prior notice. The updated version will be posted on this page.
Contact: Shaanxi Ekoark E-commerce Co., Ltd.
Email: info@ekoarkhealth.com Website: ekoarkhealth.com